FAQs
Can you provide a refund if I can’t come to the event?
We’re sorry to say that we do not offer refunds, as is the case for most events. If we cancel the event, then a refund will be provided, minus a small admin fee. Our tickets are always under £30 and as a small promotor, we simply could not afford to plan and invest in events if we had to refund anyone that changed their plans or could not come.
What is the age limit for your events?
The age limit is 18. Most of the venues we work with have an 18 age limit. We are also keen to create an adult space – a place for you to relax and have fun, so we have an over-18s policy.
Can I swap my ticket or sell it to someone else if I can’t come?
We use Tixel as a safe and easy place where you can resell tickets.
To sell your ticket please go to tixel.com/sell and follow the prompts.
If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.
Historically we used our Facebook community but we were recently targeted by scammers and so this is no longer a safe place to advertise your tickets. Please only use Tixel.
You can’t swap your ticket to another event, unless there are very special circumstances. ticket.
What does the ticket price include?
As a general rule your ticket price includes entry to the night – the disco, and also face painting by the brilliant Sophie Starlight – whom we pay for so you can have your glitter done for free. Glitter is usually available for two hours – so make sure you get in the queue early. We work with Pinkster gin for soem events who provide a welcome G&T if you arrive before 8.30 pm. Some of our venues, such as the Tivoli, also kindly offer a welcome drink.
Does your event always finish at 11.00pm?
As a rule, yes. Sometimes at 11pm – please check your ticket confirmation and event information.
Do you always do events on Thursdays?
Mostly we can only do a Thursday as the venues we work with are open to the general public on Fridays and could not give us the whole venue for the night. We have occasionally done events on Fridays and may do again, but we find that Thursdays suit us as we can have a great party that is just for our customers and not with lots of other people that have a different expectation of a club night.
Do your DJs take requests on the night?
As a rule, no. Our DJs have worked with us for sixteen years and are professionals with a lot of experience. They can judge from the reaction to music what is going down well and it is their job to respond and play more great music. They have filled our dance floors for many years and we think they get it pretty spot on. Please remember there are over 100 people at the events all with slightly different tastes. If you don’t like a song, be patient and something you like will come on. If you have a song you really want played, better to post a friendly request on socials in advance.